PRIMENA VSM METODOLOGIJE U PROCESU REKLAMACIJE PROIZVODA
نویسندگان
چکیده
Ovaj rad demonstrira primenu elemenata Lean filozofije na snimanje i analizu gubitaka u procesu reklamacije proizvoda otklanjanja kvara, primenom VSM metodologije. Data je mapa tok vrednosti za trenutno željeno stanje prijema reklamacija.
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ژورنال
عنوان ژورنال: Zbornik radova Fakulteta tehni?kih nauka
سال: 2023
ISSN: ['0350-428X', '2560-5925']
DOI: https://doi.org/10.24867/21gi12tejic